Registration, payment, general information

Your enrolment becomes binding upon receipt of our course confirmation. You thereby accept the terms and conditions of LearnGerman Erlangen.

Registration obliges you to pay for the booked course. The language course is free of VAT.

Enrolment should be made in written form 5 days prior to the start of the course

 the start of the course by completing the enrolment form. To reserve a place on the course, the registration fee and payment for the booked course must be paid immediately after confirmation of registration.

The price list valid at the time of enrolment applies. All payment fees (charged by the bank, Paypal® or when paying by EC card) that may be incurred to pay the course fee shall be borne by the person making the payment.

The person registering assumes full liability for compliance with the contractual obligations, even in the case of a language student registered by him/her as a representative.

If the language school arranges third-party services (e.g. insurance, accommodation, bus transfer), the conclusion of the contract shall be governed by the respective terms and conditions of the service provider.

Preisgestaltung, Leistungen, Unterricht

Each lesson lasts 45 minutes (unless otherwise agreed in written form).

The course prices include the following services: placement test if necessary/desired, certificates of attendance, information.

After regular attendance, a certificate of attendance will be issued on request.

A minimum number of participants is required for group courses. If the number of participants is lower, the school reserves the right to reduce the number of weekly lessons until the minimum number of participants is reached again.

The minimum number of participants required varies from course to course. Further information can be found in the course description. The full number of lessons can be taught for an additional fee.

The course prices and any fees for teaching materials, registration etc. can be found in the respective course description or can be obtained directly from LearnGerman Erlangen on request.

Participants are bound to set times. In the case of individual lessons, the student can help organise the timetable.

Extensions, rebookings, cancellation, absences

Course extensions must be announced to the office in good time.

All changes to the original booking must be made in writing.

No refunds can be given for absences from group courses and missed lessons cannot be made up for.

Individual lessons must be cancelled at least by 4 pm on the previous day. If a cancellation is made after this deadline, the full hourly rate will be charged.

Appointment changes must always be made via the office. Last-minute changes or cancellations must be arranged directly with the teacher. The teacher will then inform the school.

If the assigned teacher is absent due to illness or other reasons beyond the school's control, the school may appoint a substitute teacher or make up for the lessons at a later date.

Lessons cancelled due to force majeure, e.g. epidemics or bad weather, do not have to be made up for and do not release the student from the obligation to pay. This also includes disruptions at the Communication providers or the failure of networks or internet nodes.

The participant is solely responsible for arriving on time at the beginning of the course. Delays, whether for visa reasons or for any other reason, do not entitle the participant to a reduction in the tuition fee or to be charged for missed lessons.

There are no refunds for early cancellation of a course, a total booking of several course levels or late arrival. As a gesture of goodwill, it may be possible to postpone the start of the course.

Cancellation of a booked course is free of charge up to 10 working days before the start of the course. After that 25% of the course fee will be charged. However, it is possible to make a binding rebooking for a later course.

Course participants who have received a visa on the basis of our visa refusal certificate cannot cancel the booked German course. Upon presentation of the official rejection letter, the course fee minus € 100.00 administration fee will be refunded.

Registration fees cannot be refunded.

Visa and registration certificates

The language student is responsible for applying for a visa and paying the associated costs. The issue of the enrolment/reservation confirmation requires written enrolment and payment of the full course fee.

A visa must be applied for in good time at the relevant consulate together with the enrolment/reservation confirmation.

Upon presentation of the official rejection letter, the language school will refund the course fee (excluding the registration and confirmation fee). If LearnGerman Erlangen is informed after the start of the course that the visa has been refused, the school reserves the right to retain the entire deposit, as the place has been kept free and the school has not had the opportunity to accept a replacement student. The conditions for the refund are

- immediate notification of the language school by the applicant

- submission of a written rejection notice from the competent authority.

The remaining amount will be refunded within 4 weeks to an account specified by the participant.